The Spa at WinStar is looking to add to our TEAM!
- Full & Part-time opportunities available.
- Medical, Dental, Vision, 401k, PTO
- Longevity Bonus
- Competitive Pay
-Ensures complete guest satisfaction.
-Greeting guests and suggesting the appropriate therapies and treatments
-Perform a wide range of massage and body treatment services following protocols
-Obtain client health history through the use of client intake forms, assessing problems and conditions and consulting with clients about recommended treatments
-Record detailed SOAP notes for all clients including contraindications, allergies, medications, formulations and treatment preferences
-Educating clients on spa/salon therapies and services
-Actively pursuing daily sales goals, including retails sales to achieve and maintaining a retail to service sale ratio
-Complete side work, open and closing duties as directed by the supervisor
-Provide high-quality treatments that address each individual clients needs.
-Perform massage, body treatments, and hand and foot treatments.
-Dedication to staying up to date on current licensing changes and abide by all rules and regulations associated with licensure
-Punctuality, professionalism and be a self-starter
-Must be well groomed in uniform.
-When not with a guest actively staying busy with complimentary chair massages, greeting hotel guests, helping with spa laundry, or cleaning and organizing the spa.
-Following all spa standard operating procedures (SOP).
-Maintain orderliness, cleanliness and presentation of the retail area, salon, spa and lounge
-Attend all meetings and training required of your department or the company in general
-Other duties as assigned
Skills and Specifications
Therapists need to be experienced with the below equipment and services or be willing to be trained in them:
- Swedish Massage
- Chair Massage
- Deep Tissue Massage
- Hot Stone Massage
- Pregnancy Massage
- Body Scrubs
- Body Wraps
- Hand and Foot Treatments
- Electric Massage Tables
- Stone Warmers
- Hot Towel Cabinets
- Massage Table Warmers
- Hydraulic Tables
- Portable Massage Tables and Chairs
- Paraffin Heaters
- Heat Packs
- Essential Oils
PHYSICAL, MENTAL & ENVIRONMENTAL DEMANDS:
-Physically mobile with reasonable accommodations.
-Ability to stand for long periods of time.
-Must be able to lift and carry upwards to 25 pounds.
-Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area.
-Read, write, speak, and understand English.
-Operate in mentally and physically stressful situations.
-Respond to visual and aural cues.
-Work in cold & hot temperatures.
-Possibly be exposed to second hand smoke.
EDUCATION AND QUALIFICATIONS:
-High school diploma or GED equivalent
-Massage Therapist license.
-Prior experience in retail, hospitality or salon/spa industry strongly preferred.
-Current Massage Therapist license with the State of Oklahoma.
-Prefer 2+ years experience as a massage therapist in a hotel/resort spa.
-Must be trained in CPR Certification and/or First Aid Training preferred.
-Ability to sell and educate clients on products and treatments.
-Must have schedule availability to include evenings, weekends, and holidays.
-Must understand and maintain confidentiality in all circumstances.
-Ability to handle 6+ hours of appointments per work shift.
All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.
LICENSES OR CERTIFICATES:
The ability to obtain any certifications, licenses, or permits that may be required by law or by company regulations.
Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.
About Winston Hospitality (WinStar World Casino Hotel)
This award-winning organic spa is located inside the luxurious WinStar World Casino Hotel. Relax your mind, body and soul through each of your senses from fragrant organic products to soothing hot stones. The personalized and eco-friendly spa treatments include facials, massages, body scrubs, wraps, hand massages, foot massages and hair removal. Each uses only premium organic and natural products that are safe for the skin, body and environment.
Inspired by nature, the organic apothecary features the best in organic products and brands that are produced and sourced locally, nationally and from around the world.