Massage Envy is looking for a Lead Sales Associate and Sales Associates for our Naples location. Massage Envy is the leading and fastest growing massage franchise in the world. Enjoy working at the top performing clinics in the nation with proven systems that drive success. We provide an important, valuable service that guests love to receive.
Working at Massage Envy means working in an environment that rewards your:
Desire to provide excellent customer service
Desire to achieve goals and be recognized for your efforts
Ability to be confident in your presentations
Ability to follow through and navigate the gray areas
Desire to work within a proven system that supports you
Need to work in an environment that values customer satisfaction
Desire to grow within your company
Maintain a positive attitude and a solution-oriented outlook
Provide excellent service to members/guests by answering phone calls, setting appointments, greeting members/guests upon arrival and selling memberships.
Effectively and efficiently books appointments based on customer need
Politely greets guests and members as they enter the clinic
Efficiently and effectively check members in and out for appointments
Capitalize on opportunities to upgrade services that will benefit the customer
Believes in the Massage Envy Wellness Program and presents it to all guests: conducts thorough pre-chat, communicates with therapists, conducts wellness presentation customized to client’s needs
Achieves membership and sales goals
Understands and applies the sales process
Maintaining professional and impeccable clinic environment for members/guests and employees
Other duties as assigned
Understands, believes in and upholds Massage Envy’s Vision, Values, & Service Essentials
Ability to effectively communicate with and connect with customers
High School diploma required; College education preferred.
Minimum 1 year of sales experience
Highly motivated individual with constant drive to improve
Flexible scheduling – we have many shifts from morning to night and on weekends
Steady clientele (We stay busy during summer too)
Florida Blue Health Insurance offered to all full time employees (30+ hours/week)
Humana Dental and Vision Insurance offered to all full time employees (30+ hours/week)
Accident, Short term disability, and other a la carte insurance products available
Paid Time Off for all employees
Paid & Discounted CEU Training
Free & reduced cost employee massages
All Massage Envy employees receive discounts on Verizon services
Bonuses and spiffs paid for requests, pre-booked appointments, member conversions, and upgrades
Employment growth opportunities
Massage Envy is a Drug Free Workplace (DFWP) and an Equal Opportunity Employer.
About Massage Envy - Naples
From day one in 2002, the Massage Envy brand was built on the foundation of helping people feel their best. But Massage Envy is not defined by its position as a category leader, rather by the lives changed by the work of therapists and estheticians across the country. Massage Envy has made therapeutic massage services and skin care solutions accessible to a network of more than 1.65 million members in franchised locations across the United States. And it’s all because of a belief that massage and skin care aren’t a luxury; they’re body maintenance, pure and simple — part of your total body care routine.