As an esthetician at this Massage Envy franchised location,* essential duties include performing professional quality facials within scope of practice and licensing (as applicable) and in alignment with policies and protocols in accordance with applicable law in your franchised location, performing esthetic services based on member’s/guest’s individual needs, and upholding the Massage Envy brand’s core values of optimism, gratitude, excellence, consistency and empathy.
Additional responsibilities include:
Providing excellent guest service.
Consistently implementing rules, guidelines, policies, and procedures with members and guests.
Confidently and knowledgeably educating members and guests, recommending services and products, and recommending and performing protocols based on their needs with consistency and compliance with brand standards.
Linking skincare products to your service to enhance the guests experience at home.
Staying updated on retail products and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Qualified candidates will:
Education, Skills and Training:
Have completed the minimum of 500 hours of skincare education as well as required classroom work.
Participate in continuing education to improve effectiveness (preferred).
Be able to complete a background check with satisfactory results as a condition of employment.
Adhere to all applicable local and state licensing laws and regulations related to the esthetics services provided, including following any applicable law pertaining to maintaining current Esthetics License.
Have knowledge of and experience in performing facials, as well as the ability to follow protocols.
Communications and Personal Interactions
Have a strong customer service orientation.
Possess the ability to communicate effectively (orally and written) and in a courteous and professional manner on a regular basis with members, guests, co-workers and management.
Maintain client confidentiality.