Overview
MassageLuXe is seeking a Lead Esthetician to join our team. We are looking for someone with a passion for esthetics and helping the team achieve their goals. A Lead Esthetician is responsible for creating an environment that maintains and exceeds standards of excellence in guest services, client retention skills, staff technical proficiency, and professional recommendations. Help create, cultivate, and promote a fun and energetic environment! Asking that only motivated, hardworking, and positive people apply!
This role is responsible for the oversight of fellow estheticians and promoting a team environment. This position needs to ensure that all estheticians are competent in the equipment and processes. All estheticians need to create an elite experience through services and consultations.
Responsibilities as the Lead:
• Be a Role Model for all estheticians.
• Create a warm and welcoming experience for clients.
• Work in collaboration with all other staff to ensure we’re fulfilling our mission and values.
• Ensure all estheticians are competent in the performances of consultations and services.
• Ensure all estheticians are engaging in communication skills with clients and staff.
• Coordinate on-going training for consultations and services.
• Audit of weekly checklist of fellow estheticians
• Ensure all estheticians perform/aware of the following:
• Arrive 10-15 minutes prior to their first appointment.
• Ensure all informed consents and signatures are obtained.
• Proper documentation of treatments
• Identify proper treatment and retail product recommendations.
• Reviewing prior product sales
• Maintenance of equipment as per SOPs
• Turnover and prep of rooms
• Giving direction to the front desk regarding what is being purchased and scheduling future appointments.
• Taking proper B&A photos
• Seek Referrals and Reviews to promote MassageLuXe.
Responsibilities as an Esthetician:
• Providing skin care treatments
• Adhering to appointments in a timely manner by monitoring time schedule
• Welcome clients in a warm, friendly manner, accompanying them to and from treatment rooms, and thanking them sincerely on departure.
• Interviewing clients to obtain information about contraindications and examining skin to evaluate the suitability of treatments.
• Advising clients on skincare and recommending suitable treatments and home care regimens
• Engaging and conversing with clients during sessions on topics relating to their interests
• Maintaining product knowledge to promote and sell spa and salon services, and retail products.
• Adhering to esthetics policies pertaining to chemical usage, and cleaning, sanitizing, and maintenance of equipment
Qualifications:
• Missouri Esthetician License
• 1 or more years of experience with a proven track record of building a book of clients.
• Excellent communication skills and follow-through
• Experience in performing consultations, cross-promoting of services and skincare products, and the ability to close sales.
• Hands-on experience in facials, peels, Dermaplane, and the use of cosmetic light-based therapy.
Required: Esthetician License
Job Type: Full Time
Pay Structure: Based on experience.
Experience:
• Esthetics: 1+ year (Preferred)
• Retail or Service Industry: 1+ year (Preferred)