Overview

Summary:  To provide the guest with a professional, friendly Spa experience.

 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Prepare Spa and service rooms at the start of each shift.
Provide professional and friendly massages and spa treatments following the procedures outlined in the  Spa Manual and Missouri Board of Therapeutic Massage regulations.
Be knowledgeable of retail products and attempt to sell and upsell products to guests.
Will be responsible for supply inventory control.
Restock linens and product supplies at the end of each shift.
Post tickets, ring up purchases on POS system, answer phones and schedule spa appointments, between services, as needed.
Will perform daily paperwork of spa transactions.
Make Spa Manager aware of any instances of guest dissatisfaction.
Physical agility is a must.
Will perform other duties as required.

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